Terms & Conditions

Terms & Conditions

1. Introduction

Welcome to Infexcel Recoveries (“we”, “our”, “us”). These Terms and Conditions govern your access to and use of our website and services.

By accessing this website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use of this website immediately.

2. About Our Services

Infexcel Recoveries provides professional debt recovery, credit management, and related advisory services to businesses across Australia.

All services are delivered in accordance with:

  • Australian Consumer Law
  • ACCC & ASIC Debt Collection Guidelines
  • Applicable State and Federal legislation

Nothing on this website constitutes a binding offer. Engagement of our services is subject to a separate written agreement.

3. Website Use and Conduct

By using this website, you agree that you will:

  • Use the website for lawful purposes only
  • Not attempt to interfere with or disrupt the website’s operation
  • Not misuse forms, contact details, or communication channels
  • Not copy, distribute, or exploit website content without permission

We reserve the right to restrict or terminate access if misuse is detected.

4. Accuracy of Information

We aim to ensure all information on this website is accurate and up to date. However:

  • Content is provided for general informational purposes only
  • We do not guarantee completeness, reliability, or accuracy at all times
  • Information may change without notice

You should not rely solely on this website when making financial or legal decisions.

5. No Legal or Financial Advice

The information provided by Infexcel Recoveries does not constitute legal, financial, or professional advice.

You should seek independent advice from a qualified professional before acting on any information provided on this website.

6. Engagement of Services

Any engagement with Infexcel Recoveries will be governed by a formal service agreement, which will outline:

  • Scope of services
  • Fees and charges
  • Responsibilities of each party
  • Compliance obligations

These website Terms do not replace or override any signed agreement.

7. Fees and Payments

All fees for services will be clearly outlined prior to engagement.

Infexcel Recoveries reserves the right to:

  • Adjust pricing where necessary
  • Refuse service where risks or compliance issues arise
  • Suspend services if payment terms are not met

8. Limitation of Liability

To the maximum extent permitted by law, Infexcel Recoveries is not liable for:

  • Any indirect, incidental, or consequential loss
  • Loss of business, revenue, or profits
  • Decisions made based on website information
  • Delays or outcomes in debt recovery processes

Debt recovery outcomes depend on many external factors, and no guarantees are provided.

9. Compliance and Ethical Standards

Infexcel Recoveries is committed to operating with integrity and in full compliance with Australian law.

All recovery activities are conducted in accordance with:

  • ACCC & ASIC Debt Collection Guidelines
  • Privacy Act 1988
  • Australian Consumer Law

We strictly prohibit harassment, intimidation, or unlawful practices.

10. Privacy and Data Protection

Your privacy is important to us. Any personal information collected is handled in accordance with our Privacy Policy and Australian privacy laws.

We take reasonable steps to ensure your data is:

  • Secure
  • Confidential
  • Used only for legitimate business purposes

11. Intellectual Property

All content on this website, including text, branding, logos, and design, is the intellectual property of Infexcel Recoveries unless otherwise stated.

You may not reproduce, modify, or distribute content without prior written consent.

12. Third-Party Links

This website may include links to third-party websites.

Infexcel Recoveries:

  • Does not control or endorse these websites
  • Is not responsible for their content or policies
  • Accepts no liability for their use

13. Website Availability

We do not guarantee uninterrupted access to this website.

We may:

  • Update, modify, or remove content
  • Temporarily suspend access for maintenance
  • Change functionality without notice

14. Indemnity

By using this website, you agree to indemnify and hold harmless Infexcel Recoveries from any claims, damages, or losses arising from:

  • Your misuse of the website
  • Breach of these Terms
  • Violation of applicable laws

15. Changes to Terms

Infexcel Recoveries reserves the right to update these Terms at any time.

Continued use of the website after changes are made constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of Victoria, Australia.

Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.